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Meeting People Where They’re At

The Thrive Team sends outreach specialists from the Brien Center and medical providers to outreach individuals who may be at risk for overdose, substance misuse or other potential harms related to substance use and mental health. Outreach includes a wellness check, connection to support and supplies, a safety plan, and links to mental health and medical services the person may be interested in.

If you or someone you know is interested in these services, please fill out the brief form and outreach teams will follow up within 2-5 business days. All referrals are fully confidential, and do not involve law enforcement.


Please note this is NOT emergency response. If someone is at immediate risk, please call 911 or The Brien Center Crisis Line (800-252-0227). The Crisis Line provides local 24/7 confidential support, prevention & resources for people in distress or your loved ones.

At present, outreach is available only to adults (18+) residing in Berkshire County, MA. Services available for youth include The Brien Center, 18 Degrees, Commonwealth Collaborative, Berkshire County Kids Place, and others.

It’s important to remember that addiction is a disease, not a choice.  It can affect anyone, regardless of  education, income, skin color, religion or gender.  Addiction is treatable, and there are numerous medications, therapies and supports to help you and your loved ones. These resources can help you connect with services to reduce harm, find treatment, and further support your path to wellness. 

If you do use drugs, especially opioids, cocaine, methamphetamines or pills obtained online or on the street, Don’t Use Alone!  Fentanyl is increasingly present in our drug supply, and having someone with you helps ensure someone can administer naloxone and/or call 911 if there’s an overdose.  Safe Spot (formerly the MA Overdose Prevention Helpline) offers a person to talk with so you never have to use alone (800-972-0590). Free and fully confidential. Berkshire Harm Reduction (413-447-2654) offers extensive services to help keep people who use drugs safer.

Naloxone (Narcan) is also available for free throughout Berkshire County! Naloxone should be administered in any suspected overdose, regardless of substances. Naloxone does not cause harm.

No matter what you or your loved one may be experiencing, our community is here to help you!

Click here to refer someone you may know of into the program, or if you are interested in services